Frequently asked questions

Orders are processed within 1–3 business days. Once shipped, delivery usually takes 5–10 business days.

We want you to love your bracelet and our products. Try it for 30 days, and if you’re not completely satisfied, contact us for a full refund - no questions asked.

Simply remove the tracker from the band to reveal the built-in USB head. Plug it directly into any USB port (on a charger, laptop, or power bank). A full charge takes around 2 hours and lasts up to 30 days.

Set your alarm or reminders directly on the device. Instead of a loud ringtone, it uses gentle vibrations to wake or alert you — perfect for quiet mornings or private reminders.

Yes! it’s splash and sweat-resistant, making it ideal for daily use and workouts. We don’t recommend wearing it while swimming or showering.

Absolutely! The bracelet is lightweight and designed for comfort, so you can wear it 24/7, even while you sleep - to monitor your temperature and ensure you feel the vibrations.

If you receive a faulty or damaged item, reach out to us immediately at support@lunair.com.au. We’ll replace it or issue a refund under our warranty and 30-day guarantee.